Customer Services

Shopping on Hairtrader.co.uk is a very simple process, but due to some customers being unfamiliar with online buying we have created a Customer services area designed to help you understand any problems related to the ordering and function of our store. Please always read the frequently asked questions and topics before contacting us.

Delivery Rates

If you have any queries regarding the cost of delivery, time of delivery or which countries we ship too, then you will find the answers here.

Frequently Asked Questions

Unsure about something, then why not read these frequnetly asked questions to try and find the answer to your question.

Contact Us

If you have checked the frequently asked questions and cannot find the answer, or would just like to contact us for another reason then this is the section for you.

My Account

The account section can be used to change billing or delivery address, password and contact details or to check previous orders.

Loyalty Points

Want a reward for loyalty, then look no further as we offer points on every purchase which you can use against your next order.

3d Secure payment

If you are concerned about online fraud and wish to know about the latest security technology then find the answers here.

Checkout Questions

Concerned about shopping online, or maybe you have never shopped online before then this is the section that should help you to succeed.

Product Search

Looking for a particular product and cannot find it? Then use this product search facility to check if we have it in our online store.

Manufacturer Information

Would you like to know more about certain brands, maybe you require more product information, then this section will link you direct to the manufacturer.

About Hairtrader

Some people like to know a liitle about the company before purchasing, this section should give you a brief background into our company and standards.